Terms of Service
Terms of Service
Effective Date: March 20, 2026
Welcome to TapestryNook. These Terms of Service (“Terms”) govern your use of our website located at https://www.TapestryNook.com (the “Site”) and any purchases made through the Site.
By accessing our Site or purchasing from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Company Information
Brand: TapestryNook
Company: Guangzhou Shangyue Trading Co., Ltd.
Business Address: Room 902, Building 35, No. 96 Lixin 12th Road, Zengcheng District, Guangzhou, 511300, China
Email: hello@TapestryNook.com
Phone: +1 3238037518
2. Use of the Site
By using this Site, you agree that:
- You will use the Site only for lawful purposes
- You will not misuse, disrupt, or interfere with the operation or security of the Site
- You will not attempt to gain unauthorized access to any part of the Site or related systems
- The information you provide to us is accurate and complete
We reserve the right to refuse service or restrict access to the Site if misuse, fraud, or unlawful activity is suspected.
3. Products and Services
We make reasonable efforts to present our products and related information as clearly as possible on the Site. However:
- Product images are for illustrative purposes only
- Actual product appearance may vary slightly depending on screen display, lighting, or manufacturing differences
- Product availability may change without notice
We reserve the right to update, modify, or discontinue products or services at any time without prior notice.
4. Pricing and Payment
All prices displayed on the Site are shown at the time of purchase and are subject to change without notice.
By placing an order, you agree to provide current, complete, and accurate purchase and account information. Payments are processed through the checkout and payment methods made available on our Site.
We reserve the right to cancel or refuse any order if we believe there is an issue involving pricing, payment, suspected fraud, or other operational concerns.
5. Order Acceptance
After you place an order, you may receive an order confirmation email. This confirmation does not guarantee final acceptance of the order.
We reserve the right to review, accept, decline, or cancel any order for reasons including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Suspected fraud or unauthorized activity
- Problems with payment processing
- Incorrect or incomplete shipping information
If an order is canceled after payment has been made, any approved refund will be returned to the original payment method.
6. Shipping
All orders are shipped from China.
Shipping Origin:
Room 902, Building 35, No. 96 Lixin 12th Road, Zengcheng District, Guangzhou, 511300, China
Order Cut-Off Time: 18:00 GMT
Order Processing Time: 1–2 business days
Shipping Time: 3–12 business days
Orders placed after 18:00 GMT will be processed on the next business day.
Delivery times are estimates and may be affected by carrier operations, weather, holidays, customs processing, or other factors outside our control.
7. Returns and Refunds
We offer a 30-day return policy.
Return and exchange requests are typically reviewed and processed within 1–3 business days.
Once we receive and inspect an approved return, we will notify you whether your refund has been approved. If approved, the refund will be returned to your original payment method within 2 business days.
Return shipping costs are the responsibility of the customer unless otherwise stated.
Return Address:
Room 902, Building 35, No. 96 Lixin 12th Road, Zengcheng District, Guangzhou, 511300, China
For return instructions, please contact:
Email: hello@TapestryNook.com
Phone: +1 3238037518
Please review our Return & Refund Policy for full return eligibility and process details.
8. Accuracy of Information
We aim to keep the information on our Site accurate and up to date. However, we do not guarantee that all content on the Site is always complete, current, or error-free.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
9. Intellectual Property
All content on the Site, including but not limited to text, images, graphics, logos, designs, and other materials, is the property of TapestryNook or used with appropriate permission, unless otherwise stated.
You may not copy, reproduce, distribute, modify, or exploit any part of the Site content without prior written permission.
10. Prohibited Uses
You may not use the Site:
- For any unlawful purpose
- To violate any applicable laws or regulations
- To transmit harmful code or malicious software
- To collect or track the personal information of others without authorization
- To interfere with the security, performance, or proper functioning of the Site
11. Third-Party Services and Links
Our Site may include links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites or services.
Your use of third-party sites is at your own discretion and subject to their own terms and policies.
12. Disclaimer
We provide the Site and its contents on an “as is” and “as available” basis to the extent permitted by applicable law.
We do not guarantee that the Site will always be uninterrupted, secure, or error-free, or that all results obtained from use of the Site will meet your expectations.
13. Limitation of Liability
To the fullest extent permitted by applicable law, TapestryNook, Guangzhou Shangyue Trading Co., Ltd., and their affiliates, service providers, and representatives shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products through the Site.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
14. Indemnification
You agree to indemnify and hold harmless TapestryNook and Guangzhou Shangyue Trading Co., Ltd. from any claim, demand, loss, liability, or expense arising out of your breach of these Terms or your misuse of the Site.
15. Privacy
Your submission of personal information through the Site is governed by our Privacy Policy.
16. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with the updated effective date.
Your continued use of the Site after any updates are posted constitutes acceptance of the revised Terms.
17. Governing Law
These Terms of Service and any disputes arising out of or relating to the use of the Site or purchases made through the Site shall be governed by and interpreted in accordance with the laws of the People’s Republic of China, without regard to conflict of law principles.
18. Contact Information
If you have any questions about these Terms of Service, please contact us:
TapestryNook
Guangzhou Shangyue Trading Co., Ltd.
Room 902, Building 35, No. 96 Lixin 12th Road, Zengcheng District, Guangzhou, 511300, China
Email: hello@TapestryNook.com
Phone: +1 3238037518
Opening Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
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