Shipping Policy

Shipping Policy 

Shipping Policy

At TapestryNook, we are committed to providing clear and consistent shipping information for every order.

Shipping Country

We currently ship orders from China.

Shipping Origin

All orders are shipped from our fulfillment location below:

Room 902, Building 35, No. 96 Lixin 12th Road, Zengcheng District, Guangzhou, 511300, China

Order Cut-Off Time

The order cut-off time is 18:00 GMT.

Orders placed after 18:00 GMT will be processed on the next business day.

Order Processing Time

Orders are typically processed within 1–2 business days.

Estimated Shipping Time

After processing, estimated delivery time is 3–12 business days.

Total Delivery Time

Estimated total delivery time = order processing time + shipping time.

That means most orders are expected to arrive within 4–14 business days, depending on the timing of the order and delivery destination.

Tracking Information

Once your order has been shipped, tracking information will be sent to the contact details provided with your order, when available.

Shipping Delays

Delivery times are estimates and may be affected by factors beyond our control, including carrier operations, weather conditions, holidays, customs processing, or other transportation delays.

Incorrect Shipping Information

Please make sure your shipping address is correct at checkout. TapestryNook is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at hello@TapestryNook.com so we can review the issue and provide assistance.

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Contact Information

TapestryNook
Company: Guangzhou Shangyue Trading Co., Ltd.
Business Address: Room 902, Building 35, No. 96 Lixin 12th Road, Zengcheng District, Guangzhou, 511300, China
Email: hello@TapestryNook.com
Phone: +1 3238037518

Opening Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)