Privacy Policy

Privacy Policy

Effective Date: March 20, 2026

TapestryNook (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://www.TapestryNook.com (the “Site”).

1. Who We Are

Brand: TapestryNook
Company: Guangzhou Shangyue Trading Co., Ltd.
Business Address: Room 902, Building 35, No. 96 Lixin 12th Road, Zengcheng District, Guangzhou, 511300, China
Email: hello@TapestryNook.com
Phone: +1 3238037518

2. Shopify-Powered Store

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to offer our products and services to you. Shopify also provides tools and features related to checkout, store functionality, privacy settings, and customer data controls.

3. Information We Collect

When you visit our Site, place an order, contact us, or interact with our services, we may collect certain personal information.

a. Information You Provide Directly

This may include:

  • Your name
  • Shipping address
  • Billing address
  • Email address
  • Phone number
  • Order details
  • Any information you provide when contacting customer support

b. Information Collected Automatically

When you browse our Site, certain information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referring website
  • General usage and interaction data

c. Cookies and Similar Technologies

Our Site, which is powered by Shopify, may use cookies and similar technologies placed by Shopify and service providers to support store functionality, remember preferences, keep the cart and checkout working, measure performance, and help improve the customer experience. Shopify provides customer privacy settings, cookie banner options, and related privacy controls for merchants.

4. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders
  • To provide shipping, delivery, return, and customer support services
  • To communicate with you about your order or inquiry
  • To improve our website, products, and customer experience
  • To maintain the security and proper operation of our Site
  • To help detect, prevent, or investigate fraud, misuse, or security issues
  • To comply with legal obligations

5. Order and Payment Information

When you place an order, we collect the information necessary to process your purchase and deliver your items. Payments are processed through Shopify’s checkout system and the payment providers available on our Site. We do not state that we independently store your full payment card details unless that is actually part of our payment setup. Shopify’s merchant guidance also emphasizes that store policies should be reviewed and customized based on how the store actually handles customer information.

6. How We Share Information

We may share personal information with service providers and partners only as reasonably necessary to operate our store and provide services to you, such as:

  • Payment processing providers
  • Shipping and logistics providers
  • Website hosting or e-commerce service providers
  • Customer support, fraud prevention, and store operation tools
  • Legal or regulatory authorities when required by law

These third parties receive only the information reasonably necessary for their services.

7. Marketing Communications

If you choose to subscribe to our newsletter or submit your contact details through forms on our Site, we may use your information to send store updates, promotional messages, or respond to your requests. You can opt out of marketing emails at any time by using the unsubscribe link in the email. Shopify’s customer privacy settings also allow merchants to manage certain privacy and marketing-related configurations.

8. Cookies and Privacy Choices

Depending on where you are located, you may see privacy-related notices or choices on our Site, such as a cookie banner or a data-sharing opt-out option. Shopify provides merchants with automated and manual tools for privacy policy pages, cookie banners, and data-sharing opt-out pages, and notes that these controls may be required depending on where the merchant does business and where customers are located.

You can also usually manage cookies through your browser settings. Disabling certain cookies may affect some functions of the Site.

9. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill orders, resolve disputes, comply with legal obligations, and maintain appropriate business records.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, where applicable
  • Contact us regarding how your information is used
  • Exercise applicable privacy choices where required by law

To make a privacy-related request, please contact us using the information below.

11. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

12. Third-Party Services and Links

Our Site may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies separately.

13. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Shopify also allows merchants to maintain store policies through the admin and offers automated updates for certain privacy features in some settings, but merchants still need to review policy content for their own store practices.

15. Contact Us

If you have any questions about this Privacy Policy or would like to contact us regarding your personal information, please contact us at:

TapestryNook
Guangzhou Shangyue Trading Co., Ltd.
Room 902, Building 35, No. 96 Lixin 12th Road, Zengcheng District, Guangzhou, 511300, China
Email: hello@TapestryNook.com
Phone: +1 3238037518

Opening Hours:
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)