FAQs

We offer wall tapestries designed for bedrooms, living rooms, entryways, stairways, and other interior spaces.

We currently ship to addresses within the United States only.

All orders are shipped from China. Shipping origin address: Room 902, Building 35, No. 96 Lixin 12th Road, Zengcheng District, Guangzhou, 511300, China

Our order cut-off time is 18:00 GMT. Orders placed after 18:00 GMT will be processed on the next business day.

Orders are typically processed within 1–2 business days.

Estimated shipping time is 3–12 business days after processing.

Estimated total delivery time is processing time plus shipping time. Most orders are expected to arrive within 4–14 business days.

We offer a 30-day return policy. You have 30 days after receiving your item to request a return.

Return shipping costs are the responsibility of the customer unless otherwise stated. Return and exchange requests are typically processed within 1–3 business days after we receive your request and review the return details. After we receive and inspect your return, we will notify you whether your refund is approved. If approved, the refund will be issued to your original payment method within 2 business days. Your bank or payment provider may take additional time to post the refund.

If you need assistance, please contact us at: Email: hello@TapestryNook.com Phone: +1 3238037518 Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)